Welcome to the Insurance Online News podcast with your host, Paige Estritori, where we deliver the latest and most significant news from the world of insurance in Australia. Our dedicated team works tirelessly to bring you the freshest updates, focusing on the stories that matter the most to both Australian businesses and individual consumers over the past week.
Through meticulous research, we transform these developments into original content that not only keeps you informed but also offers deep insights into the insurance landscape as it stands today. Our podcast distills these crucial updates into a format that's both succinct and captivating. For professionals within the insurance realm or personal consumers keen on keeping up with insurance trends, look no further. Paige Estritori brings you all the essential information daily, making our podcast the ultimate destination for trustworthy and impactful insurance news.
This Week:
Paige Estritori covers four Australian insurance stories for the week to Thursday, 13 August 2026: ASIC warns car insurers over poor premium transparency; severe weather pressures an insurers earnings and fuels claims inflation; the Life Code Compliance Committee targets claim payment delays and dispute handling; and Queensland funds security upgrades for small businesses. Listeners are urged to review cover, ask for clearer pricing, compare quotes, and leverage brokers.
Hello and welcome to Insurance Online News with Paige Estritori for Thursday, 13 August 2026.
First, car insurers are on notice. Australias corporate regulator, ASIC — thats the Australian Securities and Investments Commission — says premiums have risen faster than inflation and too many renewal notices fail to explain why. If your renewal jumps, ask your insurer to break down the drivers, check whether paying annually avoids instalment loadings, and compare at least two alternatives. You can line up free quotes quickly and get broker support to negotiate.
Next up, natural hazards have dented earnings at one of the countrys biggest insurers. The latest results point to severe weather and rising repair costs feeding claims inflation. For households and businesses, thats a reminder to review sums insured, flood and storm wording, and excesses — and to shop around so youre not overpaying for like‑for‑like cover.
Meanwhile, life insurance standards are tightening. The Life Code Compliance Committee has set priorities for this financial year, including tackling delays in income benefit payments and improving internal dispute resolution. If you hold life or income protection, expect clearer claim communications. If a claim stalls, a broker can help you chase timelines and keep paperwork on track so you can focus on recovery.
And for small business owners, some welcome crime‑prevention help. Queensland has awarded almost $2 million across 174 businesses for CCTV, lighting, alarms and access control. Even if you missed the grant round, modest security upgrades can reduce losses and may help your insurer view your risk more favourably. Ask your broker whether recent improvements should be reflected in your policy and quotes.
Thats the wrap. For fast, free personal and business insurance quotes, easy comparisons, and Australia‑wide independent broker support, head to insuranceonline.com.au. Im Paige Estritori — thanks for listening, and Ill see you next week.
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
Australia's mandatory ransomware payment reporting regime is now a practical compliance issue for many business owners, not just a technology concern. Under the national cyber security reforms, entities above the relevant annual turnover threshold must report certain ransomware and cyber extortion payments within a short statutory timeframe. For SMEs operating close to, or above, that threshold, the change adds another layer to an already complex risk environment. - read more
Latest general insurance performance data from APRA points to an industry that remains financially resilient, with insurers benefiting from disciplined underwriting, investment income and a continued focus on pricing risk accurately. For Australian small and medium-sized businesses, that is useful context heading into renewal season, but it should not be read as a simple promise of cheaper premiums. - read more
Recent industry reporting on the latest insurance complaints environment points to a clear message for Australian small businesses: the hardest part of insurance is often not buying a policy, but relying on it when something goes wrong. Disputes continue to arise around claim delays, declined claims, settlement amounts, policy exclusions and communication breakdowns between customers and insurers. - read more
Australian businesses are increasingly using AI tools to research products, shortlist providers and understand policy options. That convenience now comes with a clear warning for small business owners: not every insurance answer surfaced by AI search is coming from a licensed, accountable or locally relevant source. - read more
A reported data breach involving Lifeline Australia has renewed attention on a widening protection gap in the Australian cyber insurance market. While Lifeline has indicated that help-seeker and financial information were not compromised, the incident is a timely reminder that staff, volunteer, client and supplier data can still create serious legal, operational and reputational exposure for any organisation. - read more
Running a retail business can be a risky endeavor. While you can minimize some of those risks with careful planning and management, you cannot eliminate them entirely. This is where insurance comes in. Having the right kind and amount of insurance coverage can make all the difference in protecting your business from financial loss, should the unthinkable happen. - read more
Liability insurance is a type of coverage that protects businesses from financial losses due to claims of injury, harm, or damages made by third parties. This insurance is crucial for covering legal costs and compensation that might arise from such claims. - read more
Business insurance is a vital aspect of safeguarding your company's interests and mitigating potential risks. Whether you are a small startup or a well-established organization, having appropriate insurance coverage is essential for protecting your assets, finances, and reputation. - read more
Running a small business in Australia comes with its unique set of challenges and risks. One crucial aspect that every small business owner must consider is liability insurance. Liability insurance is designed to protect businesses from various claims and lawsuits that can arise in the course of their operations. Whether it's a customer slipping and falling in a store or a disgruntled employee filing a lawsuit, having the right insurance can provide a financial safety net. - read more
When it comes to protecting the vitality and financial health of a growing business, insurance is a keystone. Yet, amidst the day-to-day hustle of driving your business forward, it's surprisingly easy to overlook the adequacy of your insurance policies - a misstep that can lead to the perilous state of underinsurance. In this article, we will delve into the essential knowledge and strategies to ensure your business is sufficiently covered, shielding it from unexpected setbacks and losses. - read more
Knowledgebase
Loss Ratio: The ratio of claims paid by an insurer to the premiums earned, used as a measure of profitability.