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Whether you’d like to explore Business Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Business Insurance Articles

Must-Have Insurance Policies for Australian SMEs in 2025
Must-Have Insurance Policies for Australian SMEs in 2025
In today's rapidly evolving business environment, insurance has become an essential component for the survival and success of small to medium enterprises (SMEs). As businesses navigate through uncertainties, unexpected events can pose significant threats. Insurance not only provides a safety net but also conveys a sense of stability and trust to partners and customers. - read more
How to Customize Your Business Insurance to Fit Your Company’s Needs
How to Customize Your Business Insurance to Fit Your Company’s Needs
Business insurance is a type of coverage that protects your company from financial losses that may occur during regular operations. These losses could be due to a variety of risks like property damage, legal liability, or employee-related incidents. - read more
How to Lower Your Insurance Costs Without Sacrificing Coverage
How to Lower Your Insurance Costs Without Sacrificing Coverage
Insurance costs can be a significant expense for businesses in Australia, and it is crucial to understand how they can affect your bottom line. With premiums on the rise, many business owners are looking for ways to cut costs while maintaining the coverage they need to protect their operations. - read more
Cash Flow Management Strategies for Small Business Sustainability
Cash Flow Management Strategies for Small Business Sustainability
Understanding the ebbs and flows of your business finances is more than just knowing numbers; it's a vital component of your small business's longevity and success. In the ever-dynamic landscape of entrepreneurship, cash flow management emerges as a centerpiece in the grand puzzle of sustainability. Small businesses, with their limited resources, often face the pronounced challenge of maintaining a healthy financial heartbeat to thrive and grow. - read more
Financing Your Business: The Role of Loans and Insurances
Financing Your Business: The Role of Loans and Insurances
Starting a new business is an exciting journey filled with opportunities and challenges. One of the most critical aspects to ensure your venture's success is adequate financing. Whether you're launching a small local shop or a larger enterprise, having a solid financial foundation is essential. - read more

Insurance News

IAG CEO Predicts Ongoing Insurance Premium Rises Amid Easing Inflation
IAG CEO Predicts Ongoing Insurance Premium Rises Amid Easing Inflation
23 Oct 2025: Paige Estritori
Australian consumers should brace for continued increases in insurance premiums, albeit at a moderated pace, according to Nick Hawkins, CEO of Insurance Australia Group (IAG). The company recently reported a significant 91% rise in net profit for the first half of the fiscal year ending December 31, 2024, reaching $778 million. This surge is largely attributed to favourable weather conditions and a reduction in claims. - read more
Allianz Australia Completes $642 Million Acquisition of RAA Insurance
Allianz Australia Completes $642 Million Acquisition of RAA Insurance
23 Oct 2025: Paige Estritori
In a significant move within the Australian insurance sector, Allianz Australia has successfully acquired RAA Insurance for $642 million. This acquisition, approved by the competition regulator on June 12, 2025, marks a strategic expansion for Allianz into the South Australian market. - read more
Rising Insurance Risks Challenge Australian Businesses in Evolving Landscape
Rising Insurance Risks Challenge Australian Businesses in Evolving Landscape
23 Oct 2025: Paige Estritori
Australian businesses are currently navigating a complex and evolving risk landscape, marked by increased exposures across various domains. A recent report from Gallagher highlights several key areas contributing to this heightened risk environment. - read more
Surge in Profits for Australian Insurers Amid Rising Premiums
Surge in Profits for Australian Insurers Amid Rising Premiums
15 Oct 2025: Paige Estritori
In 2024, Australia's insurance industry reported a collective after-tax profit of $6.1 billion, a significant increase from the five-year average of $2 billion. This surge is attributed to substantial premium hikes and a relatively quiet year for natural disasters. - read more
Rising Insurance Costs Challenge Australian Businesses Amid Crime Surge
Rising Insurance Costs Challenge Australian Businesses Amid Crime Surge
15 Oct 2025: Paige Estritori
Australian businesses are confronting escalating insurance premiums, driven by a surge in break-ins and thefts. This trend is placing additional financial strain on business owners already navigating a complex economic environment. - read more

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Knowledgebase
Flood Insurance:
A specific type of property insurance that covers losses and damage caused by flooding.