Business Insurance Online :: News
SHARE

Share this news item!

Australian Insurers Face Challenges in Emerging Risk Preparedness

Cyber Threats and AI Pose Growing Concerns for the Industry

Australian Insurers Face Challenges in Emerging Risk Preparedness?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Recent findings from PwC's Insurance Banana Skins Survey indicate that Australian insurers are trailing behind their global counterparts in terms of preparedness for emerging risks, particularly in areas such as cyber threats and artificial intelligence (AI).

The survey, which gathered insights from 698 insurance executives across 42 territories, revealed that Australian insurers scored 6.6% lower on the Preparedness Index compared to the global average. Notably, AI has emerged as a major concern, advancing from 11th place to third position in just two years.

Antonie Jagga, who leads PwC’s insurance operations in Australia, highlighted the rapid acceleration of these risks, stating that the speed of change is creating a preparedness gap that didn't exist two years ago.

For small to medium business owners, self-employed professionals, and high-income freelancers, this lag in preparedness among insurers could have significant implications. As cyber threats and AI-related risks become more prevalent, it's crucial for businesses to ensure their insurance providers are equipped to offer adequate protection against these evolving challenges.

Staying informed about your insurer's capabilities and approach to emerging risks can help in making informed decisions about coverage, ensuring that your business remains resilient in the face of new and evolving threats.

Published:Friday, 26th Dec 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Storm claims surge shows why SMEs need to test their cover
Storm claims surge shows why SMEs need to test their cover
19 Aug 2026: Paige Estritori
Fresh industry updates on severe weather claims are a reminder that storm, flood and cyclone losses are no longer rare planning scenarios for Australian small and medium businesses. Claims linked to major weather systems affecting Queensland and New South Wales continue to move through insurer assessment, repair and settlement processes, with businesses facing familiar pressure points: damaged premises, interrupted trading, ruined stock, delayed repairs and uncertainty about what is actually covered. - read more
New ransomware reporting rules put SME cyber cover under scrutiny
New ransomware reporting rules put SME cyber cover under scrutiny
12 Aug 2026: Paige Estritori
Australia's mandatory ransomware payment reporting regime is now a practical compliance issue for many business owners, not just a technology concern. Under the national cyber security reforms, entities above the relevant annual turnover threshold must report certain ransomware and cyber extortion payments within a short statutory timeframe. For SMEs operating close to, or above, that threshold, the change adds another layer to an already complex risk environment. - read more
What Strong Insurer Results Mean for Business Insurance Renewals
What Strong Insurer Results Mean for Business Insurance Renewals
05 Aug 2026: Paige Estritori
Latest general insurance performance data from APRA points to an industry that remains financially resilient, with insurers benefiting from disciplined underwriting, investment income and a continued focus on pricing risk accurately. For Australian small and medium-sized businesses, that is useful context heading into renewal season, but it should not be read as a simple promise of cheaper premiums. - read more
What Rising Insurance Disputes Mean for Small Businesses
What Rising Insurance Disputes Mean for Small Businesses
29 Jul 2026: Paige Estritori
Recent industry reporting on the latest insurance complaints environment points to a clear message for Australian small businesses: the hardest part of insurance is often not buying a policy, but relying on it when something goes wrong. Disputes continue to arise around claim delays, declined claims, settlement amounts, policy exclusions and communication breakdowns between customers and insurers. - read more
Why SMEs should double-check AI insurance advice
Why SMEs should double-check AI insurance advice
22 Jul 2026: Paige Estritori
Australian businesses are increasingly using AI tools to research products, shortlist providers and understand policy options. That convenience now comes with a clear warning for small business owners: not every insurance answer surfaced by AI search is coming from a licensed, accountable or locally relevant source. - read more


Business Insurance Articles

The Essential Checklist: What Every Australian Business Owner Needs to Know About Insurance Cover
The Essential Checklist: What Every Australian Business Owner Needs to Know About Insurance Cover
When it comes to securing the future of your business, insurance isn't just a safety net; it's a vital tool for stability and growth. As an Australian entrepreneur, navigating the complex world of business insurance can be daunting. That's why understanding the importance of choosing the right insurance cover for your venture is critical for success. - read more
Workers Compensation Insurance in Australia: What Business Owners Need to Know
Workers Compensation Insurance in Australia: What Business Owners Need to Know
Workers compensation insurance is a core obligation for many Australian employers, but the rules are not identical across every state and territory. This guide explains when cover may be required, how obligations can vary, and what business owners should check before hiring staff, engaging contractors or using labour hire workers. - read more
Understanding Business Insurance: How to Safeguard Your Australian Small Business
Understanding Business Insurance: How to Safeguard Your Australian Small Business
Welcome to the elucidative journey through the realm of business insurance and the pivotal role it plays for small businesses in Australia. In the ever-evolving business landscape, having a solid safety net is not merely an option, but a necessity to thrive amidst unforeseen challenges. - read more
Cash Flow Management Strategies for Small Business Sustainability
Cash Flow Management Strategies for Small Business Sustainability
Understanding the ebbs and flows of your business finances is more than just knowing numbers; it's a vital component of your small business's longevity and success. In the ever-dynamic landscape of entrepreneurship, cash flow management emerges as a centerpiece in the grand puzzle of sustainability. Small businesses, with their limited resources, often face the pronounced challenge of maintaining a healthy financial heartbeat to thrive and grow. - read more
Business Interruption Insurance: Why It’s Crucial for Small Business Owners
Business Interruption Insurance: Why It’s Crucial for Small Business Owners
Business interruption insurance is a type of coverage designed to compensate businesses for lost income and operational costs when they are unable to operate due to a covered event such as a natural disaster, fire, or other incidents that disrupt business operations. - read more

Knowledgebase
Copayment:
A fixed amount you pay for a covered healthcare service, usually when you receive the service.